Call Us Today! 808-839-2200 Serving Honolulu & Neighbor Islands

Search Jobs

Vice President of Operations

Pearl City, HI 96782 | Direct Hire

Post Date: 05/17/2018 Job ID: 16486 Job Category: Management, Operations

Bishop & Co. is seeking qualified candidates for an Operations Manager Position in Honolulu.




The Vice President of Operations is responsible for driving satisfaction and organizational focus on delivering operational excellence while exceeding employee and customer satisfaction. Provides leadership, support, advocacy and vision to overall operation leadership throughout the organization. Responsible for planning, organizing, directing, coordinating, streamlining & administering all operations activities while contributing to fulfilling sales & gross margin goals and growth objectives established by the organization. Responsible for day to day operations of all warehouse operations to identify, combine, engage and leverage the most efficient, safe and cost-effective resources, to meet the needs and requirements for the overall organization and its clientele.                                                                                                                                            

  • Plan, develop, and implement a strategy for meeting organizational performance plans organizational-wide
  • Evaluate operational needs, identify deficiencies, develop improvement plans, and supervise execution
  • Develop the Operations team to support key objectives, drive high levels of accountability, ensure strong performance management, skills development, and succession planning
  • Define P&L Objectives and monitor, report and budget accordingly
  • Monitor and improve productivity, utilization, labor costs, and resource planning throughout the company
  • Maximize operational efficiencies using defined metrics to continuously improve operational performance and to meet and exceed customer standards
  • Build and maintain strong customer relationships by listening and understanding their needs to meet product and service integrity and timeliness objectives 
  • Participate in executive level strategy meetings to operationally facilitate company growth
  • Ensure satisfaction through regular communication and execution of both internal and external KPIs
  • Ensure compliance to company safety policies and DOT compliance and regulatory issues within scope of service
  • Coordinate staffing and operational needs in conjunction with Human Resources Department, including hiring, firing, transfers, promotions, discipline, and identifying and resolving problems within established Company policies, processes and procedures
  • Plan, implement, monitor, evaluate and coordinate all activities to achieve the budgeted sales, pricing, and gross margin objectives and goals established by organization
  • Ensure all employees are meeting the professional and quality standards established by the organization
  • Monitor compliance and accountability to all safety programs, policies and procedures.  Conduct periodic facility, equipment and grounds inspections using current OSHA, DOT, and Federal government storage guidelines
  • Identify safety problems and concerns and coordinate steps to insure safety and compliance
  • Serve as main point of contact for operational and capacity issues
  • Identify growth opportunities and analyze and plan for new business
  • Identify and interpret industry trends and provide organizational design recommendations
  • Perform miscellaneous duties and projects as assigned and required

Education & Experience
  • Bachelor’ s degree or equivalent work/industry related experience required
  • MBA Preferred or equivalent demonstrated experience
  • HHGS moving industry experience preferred
  • 3PL/4PL Supply Chain experience a plus.
  • Air Freight, Ocean Forwarding, Warehouse Operations & NVOCC experience a plus.
  • Experience with Business Intelligence tools such as Tableau, Domo or equivalent a plus

Skills & Abilities
  • Demonstrated experience devising, leading and directing the development and implementation of key strategic goals and objectives
  • Demonstrated direct report management experience required
  • Demonstrated experience and passion for coaching, leading and mentoring others
  • Strong interpersonal skills
  • Analytic skills with attention to detail and the ability to communicate at all levels
  • Creative, innovative, and motivated mindset
  • Entrepreneurial leadership style, with curiosity for progressive forward momentum.
  • Ability to analyze and draws insights from detailed market level analysis and identify trends and resources to identify solutions and address problems
  • Strategic and Tactical Planning including the ability to prioritize and manage a variety of strategic and tactical initiatives and decision-making activities to direct cross-functional teams
  • Professionalism, integrity, and confidentiality
  • Thrives in a high-stress, fast-paced environment
  • Demonstrated ability of a high-degree level of accuracy and strong attention to detail
  • Demonstrated experience to implement and lead operational functionality of ERP, WMS, TMS, Business Analytics, Business Intelligence and Big Data tools/software
  • Proficiency in Microsoft Office Suite, including Excel, Word & PowerPoint
  • Proficiency in Google G-Suite  applications



Bishop & Company provides recruiting and placement services for client companies and job seekers for opportunities throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company
(or Email:

Phone: 808-839-2200
Fax: 808-839-4844



Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: