Bishop & Company, Inc.
https://bishopco.net
https://bishopco.net
true
Unified Communications/Audio Visual SME
Posted: 06/27/2025
2025-06-27
2025-08-09
Employment Type:
Direct Hire
Job Category: Technical
Job Number: 21975
Job Description
Unified Communications / Audio Visual Subject Matter Expert (SME)
Bishop & Company is seeking a Unified Communications (UC)/AV SME to lead the analysis, design, implementation, and optimization of integrated communications systems across telephony, video conferencing, chat, IPTV, digital signage, mass notification, LMR, and AVMM platforms. The SME will provide strategic technical direction for both developmental and operational UC architecture. This position is located on Ford Island in Honolulu and no relocation is available.
Key Responsibilities
Required Qualifications
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Equal Opportunity Employer – Disability and Veteran
Bishop & Company is seeking a Unified Communications (UC)/AV SME to lead the analysis, design, implementation, and optimization of integrated communications systems across telephony, video conferencing, chat, IPTV, digital signage, mass notification, LMR, and AVMM platforms. The SME will provide strategic technical direction for both developmental and operational UC architecture. This position is located on Ford Island in Honolulu and no relocation is available.
Key Responsibilities
- Develop operational documentation and end-user training for UC systems
- Provide Tier 1 support for implementation, troubleshooting, and maintenance of UC solutions
- Oversee daily configuration, access, and operations of UC systems
- Assist users with system use and troubleshooting
- Document configuration management procedures for hardware/software environments
- Coordinate and support hardware/software staging, testing, integration, and deployment across multiple sites (CONUS/OCONUS)
- Conduct site surveys; interpret technical drawings and specifications
- Design comprehensive UC/AV systems including secure collaboration environments, conference rooms, command centers, classrooms, auditoriums, and signage systems
- Analyze and resolve complex issues related to network, hardware architecture, and system design
- Perform preventive and corrective hardware maintenance
- Act as equipment custodian and manage asset inventory
Required Qualifications
- Education:
- Associate degree with 2 years of relevant experience
- OR High School diploma with 4 years' experience
- OR Bachelor’s degree with no prior experience
- Security Clearance:
- Active TS/SCI with Full Scope Polygraph required
- Additional Requirements:
- Strong background in UC/AV implementation and support
- Experience with system configuration, documentation, and site deployments
- Ability to conduct training and create operational playbooks
- Flexibility for domestic and international travel as needed
Compensation & Benefits - Salary Range: $125,000–$170,000 (dependent on experience, education, certifications, and other qualifications; exceptions may apply)
- Benefits Include:
- Health, Dental, and Vision insurance
- 401(k) with employer match
- Flexible Time Off
- Short/Long-Term Disability and Life Insurance
- Parental leave
- Referral bonuses
- Professional development reimbursement
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Equal Opportunity Employer – Disability and Veteran
Job Requirements
Audio Visual, analysis, design, training
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