Phone Service Support Assistant (2571)
818 Keeaumoku Street Honolulu, HI 96814 US
Job Description
Bishop & Company is seeking a temporary Phone Service Support Assistant for an established organization in the Honolulu area.
Phone Service Support Assistant (2571)
Primary duties: Assist with inquiries, resolve issues and identify trends.
- Support upcoming transition to a new payment/billing platform.
- Support the increase of incoming phone calls and inquiries.
- Support with navigation and instructions on how to login and reenter payment information for automatic payments or guidance how to make payments.
Job Requirements:
- Excellent listening, analytical and problem-solving skills.
- Ability to handle difficult and stressful situations effectively.
- Strong relationship building, critical thinking and problem-solving skills.
- Strong verbal and written communication skills.
- Prior experience is highly preferred:
- Working in a call center
- Working in a medical/clinical setting
Additional Information:
- Position Type: Temporary Opportunity through November 2025 with a possibility of extension
- Pay: $15.00-$17.00/hr dependent on experience
- Location: Honolulu, HI 96814
- Schedule: 8:00 AM – 5:00 PM, (Monday-Friday) + overtime as needed
- Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran