Healthcare Service Representative

Aiea, HI 96701

Posted: 05/23/2024 Employment Type: Temporary Job Category: Admin/Clerical, Medical Admin Job Number: 21422

Job Description

Bishop & Company is seeking candidates for a Healthcare Client Service Representative opportunity with a health care organization in Aiea, HI.

Healthcare Client Service Representative 

Summary: Promotes positive company relationships with patients, clients, and the public through prompt, accurate, and courteous resolutions of all telephone and other inquiries. Identifies pre-analytical as well as post-analytical problems that may adversely affect test performance and/or results and notifies the appropriate department supervisor/manager and/or client. Performs clerical activities and responds to clients’ requests for laboratory services.  

Position Details:
  • Answers telephone, receives, and accurately relays messages.
  • Retrieves laboratory reports and relays results over the telephone or via fax.
  • Receives requests for phlebotomy services and dispatches phlebotomists as needed.
  • Responds to client requests for reports.
  • Completes forms for test additions or cancellations as requested by clients.
  • Researches and relays test and/or client information as appropriate.
  • Assists internal and external customers with questions, concerns, problems, etc.
  • Maintains and monitors the STAT call printer.
  • Assures printer is operational.
  • Contacts clients with critical STAT laboratory reports.
  • Prints the STAT call list and verifies that all calls were made and documented.
  • Operates laboratory information system as directed.
  • Prints and distributes reports.
  • Works with all departments regarding test additions and cancellations
  • Maintains files and retrieves material according to established systems and procedures.
  • Bachelor's degree or equivalent in a science or health related field preferred; OR high school diploma, relevant training, and comparable work experience.
  • One year patient care, customer service or equivalent public contact experience.
Additional Information:
  • Temporary  ASAP, Full-Time, On-site, through December 2024.
  • Hours: Must be available to work any day of the week to includes weekends and holidays. Must be available to work as early as 0700 and to end as late as 1600
  •  Training Schedule: Must be available for training for 3 weeks from Monday – Friday 7:00 AM – 3:00 PM
  • Location:  Aiea, HI
  • Pay: $21/hr.
  • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Fax: 808-839-4844

***No relocation, In-state applicants only. Must be available to interview immediately. ***
Location: Honolulu, HI
Equal Opportunity Employer – Disability and Veteran

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About Aiea, HI

Ready to kickstart your career in the vibrant area around Aiea, Hawaii? This scenic region offers a perfect blend of bustling city life and serene beach vibes, making it an ideal place for professionals seeking growth and new opportunities. From the iconic Pearl Harbor to the lush greenery of Keaiwa Heiau State Recreation Area, this area is rich in history and natural beauty. Explore local art galleries like the acclaimed galleries in Honolulu, catch a show at the historic Hawaii Theatre, or indulge in delicious local cuisine like traditional Hawaiian plate lunches. With a unique culture and irresistible charm, Aiea and its surroundings provide the perfect backdrop for your next career move. Check out our job listings now and discover all that this enchanting region has to offer!