Head of Operations
Job Description
General Manager / Head of Operations, Sales & Service
Lead with Purpose. Build Teams. Drive Results. Keep Hawaii Moving.
Bishop & Company is partnering with a well-established equipment organization to find a dynamic leader to oversee statewide operations in sales, rentals, service, and parts.
This role is a unique opportunity to lead multi-island operations, strengthen customer relationships, develop high-performing teams, and drive strategic growth that supports Hawaii’s essential industries —construction, agriculture, and beyond.
About the Role
As General Manager / Head of Operations, you will:
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Inspire and lead teams across multiple locations
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Build and maintain strong relationships with customers, suppliers, and communities
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Drive operational efficiency, financial performance, and strategic growth
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Represent the company at industry and community initiatives
Responsibilities
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Develop and execute strategic business plans to achieve revenue and profitability goals
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Lead and motivate cross-functional teams, fostering a culture of safety, accountability, and customer service
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Oversee daily operations to ensure efficiency and customer satisfaction
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Manage financial performance, budgeting, and capital investments
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Strengthen partnerships with contractors, agricultural businesses, public agencies, OEMs, and suppliers
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Recruit, develop, and retain top talent, promoting collaboration and innovation
Qualifications
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Bachelor’s degree in Business, Management, or related field (MBA preferred) or equivalent experience
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7+ years senior leadership experience in equipment dealerships, distribution, large equipment rentals or related industries
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5+ years direct retail sales experience
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Proven success managing multi-branch or multi-island operations
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Strong financial management, strategic planning, and team development skills
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Knowledge of heavy equipment, agricultural machinery, and Hawaii’s business environment highly preferred
Compensation
Compensation and title are determined individually based on experience and qualifications. Expected starting salary range: $160,000–$180,000, with flexibility based on expertise and leadership scope.
About Bishop & Company
Bishop & Company provides recruiting and placement services for companies and job seekers throughout Hawaii. We charge no fees to candidates, and all client services are 100% guaranteed.
Submit your resume to Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Equal Opportunity Employer – Disability and Veteran
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