Group Service Specialist (2000) Kapolei
818 Keeaumoku Street Honolulu, HI 96814
Bishop & Co. is seeking qualified candidates for a Group Services Specialist in Kapolei!
Group Services Specialist #17061
* In-office service contact for assigned groups. Handles day-to-day servicing inquiries directly with account contact via e-mail and phone.
* Process New Business applications.
* Process New Business proposals.
* Prepare and submit documentation of accepted renewal rates and benefit changes (if applicable) for system updates.
* Assist with activities associated with Open Enrollment and the new group on-boarding process as assigned.
* Work with internal departments to answer account questions and resolve issues as needed. i.e.- Membership, Customer Relations
* Assist with researching, processing and following up on group/member inquiries.
* Meet assigned goals for customer retention, servicing standards, customer survey and other key performance metrics as defined.
* Assist in implementing proactive sales and servicing strategies.
* Perform other duties as assigned.
* Ability to apply common sense understanding to carry out detailed written or oral instructions.
* Ability to deal with problems involving a few concrete variables in standardized situations.
* Must have strong organization skills and follow through
* Able to work well with others, must be customer and team orientated
* Able to use the PC and various PC programs as well as mainframe terminal
* Operate office and business equipment
* Self-motivated and directed
* Professional image
* Demonstrate initiative and handle tasks without constant supervision.
* Strong written and verbal communications skills.
Attendance: M-F 8: 15 AM – 5: 00 PM
Contract end date 3/31/2019.
Specific skills: PC Savvy, proficient in Microsoft office applications, ability to multi-task and adapt to constant changes in direction.
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
(or Email: firstname.lastname@example.org)
***No relocation, In-state applicants only. Must be available to interview immediately.***
Location: Honolulu, HI