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End User Administrator

Honolulu, HI 96816

Posted: 02/15/2019 Employment Type: Direct Hire Job Category: Technical Job Number: 17050

Provides day-to-day support to the organization' s end user laptops, desktops printers, peripherals and applications. This position interfaces directly with end users and various departments, providing troubleshooting on desktop/peripheral issues to resolution; serves as a point of escalation for Technology Help Desk. Manages the Move/Add/Change and Technology Equipment Request (MAC/TER) processes.

Qualifications

Minimum Education Requirements:
  • College (4-year) Degree in Computer Science, Information Systems, or related field

Experience Required:
  • One (1) year minimum working knowledge of computer hardware and peripherals generally maintained in a business office environment
  • One (1) year minimum customer service experience where accountable for timely response/resolution to client issues or concerns

Required Skills or Training:
  • Demonstrates highly effective interpersonal skills focused on developing customer rapport
  • Experienced with Windows 7 OS and Windows 10 OS, and all versions Microsoft Office Suite including MS Project and Visio
  • Possesses basic technical working knowledge of HP and Xerox printers
  • Demonstrates strong writing and documentation skills

Professional Certifications, Licenses, and/or Registration Requirements
  • A+ Certification (or must obtain within 3 months of hire)

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
(or Email:  jobs@bishopco.net)

Phone: 808-839-2200
Website:  http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately.***
EEO/AA/DISABLED/VETS

 

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