Bishop & Company, Inc.
http://www.bishopco.net
http://www.bishopco.net
true
Dispute Specialist
Bishop & Company is seeking a Dispute Specialist for a Financial Institute in the Honolulu area.
Responsibilities:
We are currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. In this role, you will provide excellent customer service in speaking with the customer to intake and submit their Mastercard dispute claims, ensuring appropriate action is taken within regulatory timeframes. This will be a Call Center type setting intaking calls from customers, branches and call center.
Minimum Qualifications:
Additional Information:
Saturday 9:00AM – 1:00PM - rotation
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
Dispute Specialist (S)
999 Bishop Street Honolulu, HI 96813 US
Posted: 08/28/2023
2023-08-28
2023-10-27
Employment Type:
Temporary
Job Category: Admin/Clerical, Customer Service
Job Number: 20954
Job Description
Dispute Specialist
Bishop & Company is seeking a Dispute Specialist for a Financial Institute in the Honolulu area.
Responsibilities:
We are currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. In this role, you will provide excellent customer service in speaking with the customer to intake and submit their Mastercard dispute claims, ensuring appropriate action is taken within regulatory timeframes. This will be a Call Center type setting intaking calls from customers, branches and call center.
Minimum Qualifications:
- Banking experience
- Previous customer service experience
- Solid writing skills necessary to correspond with customers
- Strong verbal communication skills necessary to handle calls from customers
- Strong attention to detail with excellent follow-through
- Familiarity with reviewing account transaction detail, statement and dispute process preferred
- Good time management
- Critical thinking skills
- Ability to work under pressure with multiple deadlines
- Proficiency with 10 key calculator and typewriter
- Computer skills with knowledge of MS Office
Additional Information:
- Type: Temporary Opportunity, 6/12/2023 – 12/31/23 (with possibility of extension)
- Schedule: Monday – Thursday 8:00AM - 7:00PM (Hours may vary)
Saturday 9:00AM – 1:00PM - rotation
- Pay: $20/hr
- Location: Honolulu, HI 96819
- Parking: street parking provided
- Attire: professional attire
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran