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Director of PMO & Operations Excellence

Honolulu, HI 96816

Posted: 02/28/2018 Employment Type: Direct Hire Job Category: Management Job Number: 16310

Bishop & Co. is seeking qualified candidates for an exciting opportunity for its client based in Honolulu.




Establishes, maintains and enhances the strategic planning, project management, and process improvement projects the Company uses to develop, prioritize and manage key initiatives in support of its strategic plan. Ensures that implementation and required activities are accomplished according to the Company’ s objectives. Provides coaching and direction in project management, business process innovation, and business/financial analysis techniques.

  • Project Management Office (PMO) coordinates the Company’ s principal & strategic projects. It represents the link between businesses (Retail, Commercial & Marketing) and the support services involved in the running of the projects (IT, Operations, Legal & Compliance, etc.).
  • Coordinates the development and on-going enhancement of the Company’ s project management and process improvement, including framework, methodology, procedures, and communication to all affected parties.
  • Manages implementation of the Company’ s projects, along with progress toward defined objectives and use of the required tools and other activities.
  • Is instrumental in the development and assessment of strategic planning initiatives.
  • Develops and enhances the implementation and administration of the Company’ s Policy and Procedure Policy.
  • Leads initiatives to reduce errors and maximize service quality to customers as well as remove non-value-add processes that negatively impact customer satisfaction.
  • Conducts or oversees training on project management/process improvement projects.
  • Provides support and training to deploy Lean Six Sigma and continuous process improvement across operations.

  • 4-year college degree in Business, Management, Management Science, Statistics, Engineering, or related field
  • Minimum 10 years’ experience leading process improvement initiatives, including projects that incorporate the DMAIC process, Lean Six Sigma deployment, along with project management of large, complex, corporate-level projects
  • In-depth knowledge of and experience in applying project management / process improvement concepts and practices and financial outcomes analysis
  • Process improvement experience in a client and/or financial services environment preferred
  • Able to conceptualize new ideas and complex technical matters quickly
  • Able to monitor and interpret information for decision-making and presentation
  • Prioritizes and manages multiple assignments in a demanding work environment with rapidly changing priorities
  • Excellent written, verbal, listening and presentation communication skills
  • Six Sigma Belt Certification preferred 


Bishop & Company provides recruiting and placement services for client companies and job seekers for opportunities throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
(or Email:

Phone: 808-839-2200 Fax: 808-839-4844






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