Customer Service Representatives (S) -Kapolei
949 Kamokila Blvd, 3rd Floor, Suite 350 Kapolei, HI 96707
Urgent! Seeking Customer Service Representatives for a health insurance company in the Kapolei area.
Customer Service Representative #17226
Respond to member and provider inquiries via phone assisting with customer education, inquiries, medical claims, benefits, and eligibility in a professional timely accurate and caring manner.
- Research medical claims for appropriate supporting documents and/or documentation.
- Confidently handle calls to providers by phone and email with a high level of customer service obtaining additional information to complete processing.
- Assist employer groups and members who are using electronic administration systems to navigate the system, submit files, or complete web enrollment.
- Log and track inquiries that require further action and maintains pending files to ensure resolution. Make outbound phone calls to resolve issues.
- Three years experience in a call center, customer service experience, medical, health care or administrative setting highly preferred.
- High volume phone work a huge plus.
- Excellent customer service and communication skills.
- Proficiency with PC and Microsoft Office Suite.
- Monday – Friday, 8am – 430pm
- Street parking available
- Start: June 3rd
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
(or Email: email@example.com)
***No relocation, In-state applicants only. Must be available to interview immediately.***
Location: Honolulu, HI