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Customer Service Representatives (S) -Kapolei

Kapolei, HI 96707

Posted: 05/09/2019 Employment Type: Temp-to-Hire Job Category: Customer Service/Telemarketing Job Number: 17226

Urgent! Seeking Customer Service Representatives for a health insurance company in the Kapolei area.

Customer Service Representative #17226

Position Summary:

Respond  to member and provider inquiries via phone assisting with customer education, inquiries,  medical claims, benefits, and eligibility in a professional timely accurate and caring manner.
  • Research  medical claims for appropriate supporting documents and/or documentation.
  • Confidently handle calls to providers by phone and email with a high level of customer service obtaining additional information to complete processing.
  • Assist employer groups and members who are using electronic administration systems to navigate the system, submit files, or complete web enrollment.
  • Log and track inquiries that require further action and maintains pending files to ensure resolution. Make  outbound phone calls to resolve issues.

 

Position Requirements:
  • Three  years  experience in a call center,  customer service experience,  medical, health care or administrative setting  highly preferred.
  • High volume phone work a huge plus.
  • Excellent customer service and communication skills.
  • Proficiency with PC and Microsoft Office Suite.

 

Additional Information:
  • Monday – Friday, 8am – 430pm
  • Street  parking available
  • Start: June 3rd

 

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company
(or Email: jobs@bishopco.net)

Phone: 808-839-2200
Fax: 808-839-4844
Website:
http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately.***

Location: Honolulu, HI
EEO/AA/DISABLED/VETS

 

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