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Customer Service Representative

Honolulu, HI 96813

Posted: 08/22/2019 Employment Type: Temp-to-Hire Job Category: Customer Service/Telemarketing, Medical Job Number: 17474
Bishop & Co. is seeking candidates for a Customer Service  Representative with a health insurance company in the Downtown  Honolulu area.   Customer Services Representative  #17474   Summary: Responsible for receiving  requests by phone regarding claims or policies. Receive inbound calls to assist policy holders, providers, and/or others for information and assistance. Mailing or routing claim forms and supporting other documentation.   Job Duties:
  • Identify  specific questions, problems or concerns using clarifying questions and research of files when contact is initiated by a customer
  • Review  and analyze  information maintained on company databases and in resource manuals
  • Communicate  membership, benefit and claims information verbally or through written correspondence 
  • Issue  benefit forms and determining eligibility
  • Identify,  resolve  and document payment errors   
Job Requirements:
  • Experience in a medical or healthcare setting preferred
  • 2-3 years’ experience in customer service required 
  • Intermediate proficiency in MS Office Suites (Word, Excel, and Outlook)
  • Strong organizational, analytical, and time management skills
  • Ability to work under tight deadlines
  • Strong written and oral communication
  Schedule: Full Time, Monday-Friday 8am - 4: 30pm Pay Rate: $12/hr. Location: Downtown  Honolulu Benefits:  Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify     Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company
(or Email: jobs@bishopco.net)
Phone: 808-839-2200
Fax: 808-839-4844
Website:
http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately. *** Location: Honolulu, HI Equal Opportunity Employer – Disability and Veteran

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