Bishop & Company, Inc.
http://www.bishopco.net
http://www.bishopco.net
true
Bishop & Company is seeking a Customer Service Representative for a Financial Institute in the Honolulu area.
Position Summary:
Perform a variety of teller services such as processing deposits, withdrawals, and payments. Process automatic transfers and update customer account information. Where appropriate, explore customer needs and cross-sell bank services. Make appropriate referrals to other business units for non-banking products. At all times, provide superior customer service.
Primary Functions:
Qualifications:
Additional Information:
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
Customer Service Representative I
601 Union Street , Suite 2000 Seattle, WA 98101 US
Posted: 02/21/2023
2023-02-21
2023-04-25
Employment Type:
Direct Hire
Job Category: Call Center/Telemarketing
Job Number: 20422
Job Description
Bishop & Company is seeking a Customer Service Representative for a Financial Institute in the Honolulu area.
Position Summary:
Perform a variety of teller services such as processing deposits, withdrawals, and payments. Process automatic transfers and update customer account information. Where appropriate, explore customer needs and cross-sell bank services. Make appropriate referrals to other business units for non-banking products. At all times, provide superior customer service.
Primary Functions:
- Provides daily deposit services such as handling deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, and other related matters.
- Maintains cash handling within prescribed limits, accurately count, receive and disburse cash, correctly handle mutilated and bait currency.
- Balances cash drawer independently, maintain cash over and short record
- Familiar with all bank products and services.
- Where appropriate, actively takes advantage of all sales opportunities to cross-sell bank products and services to new and existing customers, ensuring recommended products meet needs of customer.
- Participates in sales programs to generate new customers.
- Must sell financial products and services to meet referral goals and performance evaluation/personal goals.
- Obtains profitability and personal goals outlined in both incentive programs and performance evaluations.
- Consistently demonstrates proficiency in providing exceptional customer service
Qualifications:
- High school diploma or equivalent.
- Six months of cash handling, customer service, and sales experience preferred with prior banking experience a plus.
- Demonstrated success in cross-selling banking services preferred.
- Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
- Strong math and computer skills are required.
- Excellent written and oral communication skills are required.
- Must possess good judgment, and the ability to accept responsibility and handle confidential information.
- Requires physical exertion of up to 10 pounds of force occasionally
Additional Information:
- Type: Direct-Hire Opportunity
- Schedule: 8:00am-5:00pm
- Pay: $15.48/hr. min to $22.84/hr DOE
- Location: Honolulu
- Parking: not provided
- Attire: professional attire
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran