Customer Service Representative -Full-time or Part-time
Job Description
Customer Service Representative
Bishop & Company | Honolulu, HI
Bishop & Company is seeking a customer-focused Customer Service Representative to support a reputable financial institution in Honolulu. This role is ideal for someone who enjoys helping customers, multitasking across systems, and working in a fast-paced call center environment.
Key Responsibilities
Qualifications
Additional Information
Schedule Options:
Benefits:
Bishop & Company offers competitive benefits for qualifying temporary and contract employees, including paid holidays, paid vacation, health insurance, and a matching 401(k) plan.
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
Bishop & Company | Honolulu, HI
Bishop & Company is seeking a customer-focused Customer Service Representative to support a reputable financial institution in Honolulu. This role is ideal for someone who enjoys helping customers, multitasking across systems, and working in a fast-paced call center environment.
Key Responsibilities
- Answer incoming email and telephone inquiries in accordance with established Call Center standards
- Assist customers with general banking needs in a professional and timely manner, ensuring appropriate follow-up
- Provide account information and help resolve customer questions, issues, or concerns
- Document customer interactions and escalate issues as needed to ensure prompt resolution
- Provide general information on bank products and services, including:
- Branch and ATM locations and hours
- Rates and fees
- Deposit and loan accounts
- Convenience and monetary products and services
- Fulfill special customer requests using internal systems or by referring to the appropriate department
- Prepare account maintenance requests, including address or phone number changes
- Process requests for duplicate statements, stop payments, fee waivers, check orders, and account closures
- Cancel lost or stolen cards, reset online banking passwords, and activate debit or credit cards
- Convert customer inquiries into potential account openings by referring customers to the appropriate business units
Qualifications
- High School Diploma required
- 1+ year of customer service experience
- Tech-savvy and comfortable navigating multiple systems and screens
- Strong multitasking skills and attention to detail
- Professional communication and problem-solving skills
Additional Information
- Job Type: Temporary (3 months with possible extension)
- Pay: $21.94 per hour
- Location: Honolulu, HI 96813
- Parking: Not provided
Schedule Options:
- Part-Time: Monday–Friday, either 8:00 AM–1:00 PM or 2:00 PM–6:00 PM
- Full-Time: Monday–Friday, either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM
Benefits:
Bishop & Company offers competitive benefits for qualifying temporary and contract employees, including paid holidays, paid vacation, health insurance, and a matching 401(k) plan.
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
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Ready to embark on a career journey in beautiful Honolulu, Hawaii? Nestled on the island of Oahu, Honolulu offers job seekers a unique blend of stunning beaches, vibrant culture, and endless growth opportunities. Imagine working near iconic landmarks like Diamond Head State Monument, indulging in delicious local cuisine such as poke bowls and malasadas, or exploring art galleries like the Honolulu Museum of Art. With renowned theaters, the Honolulu Symphony, and the opportunity to catch a game of the Hawaii Pacific University Sharks, Honolulu is a melting pot of art, entertainment, and sports. Discover your next career move in this enchanting city, where work-life balance meets tropical paradise. Explore our job listings today and seize the opportunity to build your career in the heart of Hawaii!