Customer Service Representative -Call Center

Honolulu, HI 96818

Posted: 08/01/2023 Employment Type: Temp-to-Hire Job Category: Call Center/Telemarketing Job Number: 20903

Job Description


Bishop & Company is seeking a Customer Service Representative for a financial organization in Honolulu, HI. Ideal candidate will have a background in customer service.

Customer Service Representative

Job Duties:
  • Assist customers with a specific product line (i.e. Deposit accounts, Credit Card accounts). They will be trained in the following areas:
    • basic product knowledge
    • anticipate call types for the products they’re supporting
    • process/procedures for handling requests
    • system navigation to look up account information and/or procedures
  • Assist with Core conversion related inquiries (i.e. “before” and “after” conversion product info)
  • Complete all other duties as assigned

Requirements & Qualifications:
  • High School Diploma or equivalent required
  • Experience in customer service required
  • Proficiency with computers and Microsoft Office (Outlook, Word, Excel)
  • Good communication and call handling skills
  • Able to comfortably converse while also navigating through the system to get information
  • Good/attentive listener
  • Able to handle challenging questions and callers
  • Positive attitude and strong desire to help/service customers
  • Flexible and willing to adapt as needed

Additional Information:
  • Job Type: Temp- Hire Opportunity
  • Pay: $20/hr
  • Location: Honolulu, HI 96818
  • Parking: Provided on site
  • Schedule: Full-time (40 hours/week),  8-hour shift between 8:00am-7:00pm 
  • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!

 

 
 
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii.  We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to: 

Bishop & Company 

Phone: 808-839-2200 

Website: http://www.bishopco.net/ 

 

Location: Honolulu, HI 

 

***No relocation, In-state applicants only. Must be available to interview immediately.***

 

Equal Opportunity Employer – Disability and Veteran 

 

 
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About Honolulu, HI

Ready to embark on a career journey in beautiful Honolulu, Hawaii? Nestled on the island of Oahu, Honolulu offers job seekers a unique blend of stunning beaches, vibrant culture, and endless growth opportunities. Imagine working near iconic landmarks like Diamond Head State Monument, indulging in delicious local cuisine such as poke bowls and malasadas, or exploring art galleries like the Honolulu Museum of Art. With renowned theaters, the Honolulu Symphony, and the opportunity to catch a game of the Hawaii Pacific University Sharks, Honolulu is a melting pot of art, entertainment, and sports. Discover your next career move in this enchanting city, where work-life balance meets tropical paradise. Explore our job listings today and seize the opportunity to build your career in the heart of Hawaii!