Customer Service Representative -Call Center (S)

Honolulu, HI 96818

Posted: 05/01/2024 Employment Type: Temp-to-Hire Job Category: Call Center/Telemarketing Job Number: 21394

Job Description



Bishop & Company is seeking a Customer Service Representative for a financial organization in Honolulu, HI. The preferred candidate will possess customer service experience and demonstrate a high level of professionalism in phone-based interactions with customers.
#21394
Customer Service Representative
Job Duties:
  • Assist customers with a specific product line (i.e. Deposit accounts, Credit Card accounts). They will be trained in the following areas:
    • basic product knowledge
    • anticipate call types for the products they’re supporting
    • process/procedures for handling requests
    • system navigation to look up account information and/or procedures
  • Assist with Core conversion related inquiries (i.e. “before” and “after” conversion product info)
  • Complete all other duties as assigned
The ideal candidate will have:
  • High School Diploma or equivalent required
  • Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment.
  • Shift will be 8:30 am - 5:00 pm, including Saturday or Sunday, upon completion of training.
  • High level of professionalism and customer-orientation, with strong verbal skills. 
  • Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information. 
  • 1-2 years customer service experience or comparable work experience in a retail, sales or financial environment
Additional Information:
  • Job Type: Temp- Hire Opportunity
  • Pay: $20/hr
  • Location: Honolulu, HI 96818
  • Parking: Provided on site
  • Work Schedule:
    8:30 am - 5:00 pm, 7 days a week (shifts vary)
    Call Center hours are 7:00 am-7:00 pm, 7 days a week - shifts may vary based on business need. Agents must be available to work on weekends.
  • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!


Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii.  We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to: 
Bishop & Company 
Phone: 808-839-2200 
Website: http://www.bishopco.net/ 

Location: Honolulu, HI 

***No relocation, In-state applicants only. Must be available to interview immediately.***

Equal Opportunity Employer – Disability and Veteran 

 
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About Honolulu, HI

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