Customer Service Representative (3)
700 Bishop St. , Bishop Street Tower, #300 Honolulu, HI 96813 US
Job Description
Bishop & Company has a Customer Service Representative for a local health insurance company in Honolulu. This role is responsible for assisting customers with questions regarding eligibility, benefits, and provider services. Responsibilities include answering inquiries, resolving issues, fulfilling requests, and accurately maintaining call documentation. The position requires delivering exceptional customer service by applying thorough knowledge of company products and programs.
Responsibilities
- Assist service members and providers who contact the call center regarding eligibility, benefits, and provider services.
- Provide receptionist coverage during breaks and lunch by performing the primary functions and duties of the Receptionist.
- High school diploma or equivalent
- Must have a minimum six 6 months of work experience in customer service
- Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills
- Exceptional listening, verbal, and written communication skills
- Job Type: Temp-hire
- Pay: $19/hr
- Location: Honolulu,96813
- Hours: Mon-Fri- 8am-5pm
- Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***