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Customer Experience Representative

Honolulu, HI 96813

Posted: 05/29/2019 Employment Type: Temporary Job Category: Customer Service/Telemarketing, Finance Job Number: 17262

 

 

#17262

Bishop & Company is seeking a Customer Service Representative for a financial institution in the Downtown Honolulu area. Ideal candidate will possess excellent communication skills with an ability to work in a fast paced environment.

Requirements of a Customer Service Representative;
  • High School Diploma or GED
  • 1+ years customer service experience
  • Demonstrated excellent verbal and listening skills and clear telephone voice
  • Strong interpersonal skills and ability to deal with irate customers in a professional manner.
  • Ability to independently analyze, problem-solve, and make sound decisions
  • Ability to work effectively in a high-demand and fast-paced environment.
  • Demonstrated knowledge of: Lotus Notes, Fiserv CBS, Nautilus, MS Excel & Word, Fiserv EFT, Internet Banking and Taxline.
  • Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
  • Must be able to move and lift items up to 20lbs, and perform other light physical work.
  • Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
  • Must be able to read and understand bank-related documents. 

 

Responsibilities of a Customer Service Representative;
  • Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner, and taking follow-up action as necessary.

Benefits of being a Customer Service Representative;
  • Pay: DOE
  • Downtown, Honolulu
  • Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify

 

 

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

 

Please forward resumes to:

Bishop & Company

(or Email: jobs@bishopco.net)

 

Phone: 808-839-2200

Fax: 808-839-4844

Website: http://www.bishopco.net/

 

***No relocation, In-state applicants only. Must be available to interview immediately.***

 

Location: Honolulu, HI

 

Equal Opportunity Employer – Disability and Veteran

 

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