Bishop & Company, Inc.
http://www.bishopco.net
http://www.bishopco.net
true
Bishop & Co. is recruiting for a Billing Representative in the downtown Honolulu area!
Customer Billing Representative
Summary:
Review and process billing transactions to ensure accurate and timely invoices for all customers. Assesses accuracy of customer billing and processes billing adjustments, as appropriate.
Job Duties:
Knowledge/Skills:
Additional Information:
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
Customer Billing Representative
900 Richards St. , CPB Tower Honolulu, HI 96813 US
Posted: 01/29/2024
2024-01-29
2024-03-30
Employment Type:
Temporary
Job Category: Admin/Clerical, Utilities
Job Number: 21211
Job Description
Bishop & Co. is recruiting for a Billing Representative in the downtown Honolulu area!
Customer Billing Representative
Summary:
Review and process billing transactions to ensure accurate and timely invoices for all customers. Assesses accuracy of customer billing and processes billing adjustments, as appropriate.
Job Duties:
- Reviews, analyzes and resolves billing exceptions in a timely manner, including billings requiring special handling.
- Reviews and analyzes customer billing, including rate application, and processes billing corrections and adjustments.
- Reviews, analyzes and processes complex billings for large commercial accounts.
- Initiates and evaluates field investigations or meter data when necessary, to test meters and/or to verify accuracy of meter readings or verify billing rates.
- Confers with others in Company to gather information, if needed to render an accurate bill to the customer.
- Retrieves and provides billing information to others.
- Prepares statistical reports as required.
- Utilizes templates and/or form letters to draft/prepare letters to customers. Occasionally drafts letters regarding unique situations with the supervisor's guidance.
- Contact customers by phone, by email, or in person to explain/clarify unusual or abnormal billing adjustments.
- Initiates refunds for customers.
- Performs other duties dependent upon department or division.
- Performs similar and incidental duties as required.
Knowledge/Skills:
- Demonstrated proficiency in using PC software programs (spreadsheets, word processing, database, presentation)
- Satisfactory completion of accounting course work from an accredited business college or equivalent institution or equivalent accounting work experience. Experience with billing, payment processing highly desirable.
- Analytical, computational, organizational and time-management skills to handle various assignments with minimal supervision
- Ability to learn new software systems to assist with billing functionality and product testing
- Strong interpersonal skills to direct, influence, motivate and persuade various groups or individuals
- Demonstrated ability to multi-task, remain flexible and positive in a demanding work environment and adapt to rapidly changing priorities and strategic direction.
- Effective written, oral, and presentation communication skills.
- Ability to work collaboratively as a member of a team
- At least 3-5 years of general office and clerical experience.
- SAP experience desired, but not required.
Additional Information:
- Location: Downtown Honolulu, HI
- Parking: Not provided
- Duration: Six months to 12 month initial, with a possible extension, based on business requirements, performance and budget.
- Hours: Full-time, 7:30 am - 4:00 pm, Monday-Friday.
- Pay Rate: $21.00/hr.
- Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
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