Client Billing Representative

Aiea, HI 96701

Posted: 11/21/2023 Employment Type: Temp-to-Hire Job Category: Admin/Clerical, Finance, Medical Admin Job Number: 21114

Job Description

Bishop & Company is seeking candidates for a Client Billing Representative opportunity with a health care organization in Aiea, HI.

Client Billing Representative

Summary: Performs billing reconciliation on outstanding accounts billed to clients, patients and insurance carriers. Responsible for billing activities including but not limited to re-billing of accounts, collecting on delinquent client accounts, records retention and assisting with other administrative duties.

Job Duties: 
  • Performs activities related to billing reconciliation and analysis.
    • Generates and analyzes various reports and takes appropriate action.
    • Follows up and takes appropriate action to address outstanding accounts in the age trial balance.
    • Follows up on client credit balances and resolves payment issues by refunding or transferring payments.
    • Follows up on cash accounts with no payments.
    • Prints, reviews and distributes client monthly statements.
    • Provides retro or reconciled client invoices due to pricing changes.
    • Set up new client accounts in the billing system.
    • Contacts insurance companies to verify patient’s eligibility.
  • Responds to billing inquiries from the insurance carrier, patient and clients via telephone, email, in writing or in person.
    • Specialized focus in Client accounts.
    • Manages the departments’ incoming telephone calls while providing excellent customer service.
    • Updates accounts and rebills medical claims, patient statements or client invoices as appropriate.
    • Processes credit card payments.
    • Comprehensively document all account activity accurately and timely.
    • Contacts patient or client for additional information when necessary.

    • Required:
      • High school diploma or equivalent.
      • Alphanumeric keying: 96% accuracy at 7,000 key strokes per hour.
      • At least six (6) months of customer service experience.
      • At least six (6) months of experience in medical billing or collections.
    • Preferred:
      • Demonstrated experience/knowledge of health insurance claim filing requirements for third party payers.
      • Knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) codes.
      • Prior work experience with Xifin.
  • Skills:
    • Customer service and phone etiquette skills.
    • Ability to process and maintain high volume of work and multi-task assignments.
    • Ability to communicate effectively in English, both in verbal and written form.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Proficient with MS Office Suite.
    • Ability to handle disputes and resolve conflict.
Additional Information: 
  • Temporary Full Time ASAP (potential temp-to-hire based on performance)
  • Location:  Aiea, HI
  • Hours: Must be available Monday-Friday, 8:30am-5:00pm
  • Pay: $20.00/hr
  • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify



Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.


Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Fax: 808-839-4844


***No relocation, In-state applicants only. Must be available to interview immediately. ***

Location: Honolulu, HI

Equal Opportunity Employer – Disability and Veteran
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