Bishop & Company, Inc.
http://www.bishopco.net
http://www.bishopco.net
true
#20501
Call Center Representative
Bishop & Company is seeking Call Center Representatives for a financial institute in the Honolulu area. Looking for immediate start! Great temp-hire opportunity with parking provided!
Responsibilities:
Minimum Qualifications:
Additional Information:
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran
Call Center Reps
222 N. School Street , HR- Suite 870 Honolulu, HI 96817 US
Posted: 03/17/2023
2023-03-17
2023-04-25
Employment Type:
Temp-to-Hire
Job Category: Finance
Job Number: 20501
Job Description
#20501
Call Center Representative
Bishop & Company is seeking Call Center Representatives for a financial institute in the Honolulu area. Looking for immediate start! Great temp-hire opportunity with parking provided!
Responsibilities:
- Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
- Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
- Document and/or escalate issues to ensure customers’ concerns are addressed promptly and appropriately.
- Provide customers with general information on company’s products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
- Fulfill customers’ special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
- Prepare update forms for deposit and loan accounts, such as address and phone number changes.
- Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
- Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
- Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
- HS diploma
- 1+ year of customer service experience
- Previous banking experience preferred but not required
- *position will require a clear background check & drug testing upon offer*
Additional Information:
- Job Type: Temp-to-Hire Opportunity
- Pay: $16/hr- starting pay, $17-18/hr for Call Center experience
- Location: Honolulu, HI 96817
- Parking: provided
- Schedule: Candidate’s must be available to work an 8 hour shift any day Monday-Friday, 6:30am-8pm and Sat-Sun, 8am-4pm
- Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran