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Call Center Representative (S)(6015) (Lihue)

Lihue, HI 96766

Posted: 07/24/2019 Employment Type: Temporary Job Category: Customer Service/Telemarketing Job Number: 17403

Call Center Representatives for a health insurance company in Lihue, Kauai

Customer Service Representatives #17403


Primary duties: Assist providers and members with inquiries (e.g., provider eligibility, membership card requests, etc.), resolve issues and identify trends.
  • Assist members with inquiries regarding medical benefits for health plan.
  • Check claims history to avoid any denials of claims currently in process.
  • Focus will be primarily on a few designated lines of business with more complex inquiries.


Other job requirements:
  • Excellent listening, analytical and problem-solving skills.
  • Ability to handle difficult and stressful situations effectively.
  • Strong relationship building, critical thinking and problem solving skills.
  • Strong verbal and written communication skills.
  • Prior experience is highly preferred:
    • Working in a call center
    • Working in a medical/clinical setting
  • Available to work overtime on weekdays and Saturdays as needed.

Additional Information:
  • Schedule: Monday – Friday, 7: 30am – 4: 15pm + overtime & Saturdays as needed
  • Temporary - 12/31/2020, with possible extension

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
(or Email:

Phone: 808-839-2200
Fax: 808-839-4844

***No relocation, In-state applicants only. Must be available to interview immediately.***


Location: Honolulu, HI

Equal Opportunity Employer – Disability and Veteran

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