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Call Center Representative (6007) (Kailua-Kona)

Kailua-Kona, HI 96740

Posted: 08/12/2019 Employment Type: Temporary Job Category: Admin/Clerical, Customer Service/Telemarketing, Medical Job Number: 17453

Bishop & Company is seeking a Health Insurance Representative  for a major health insurance company in Kailua-Kona, Hawai’ i Island.

 

Health Insurance Representative #17453

 

Responsibilities:  Assist providers and members with inquiries related to provider eligibility, membership card requests, etc. Work to resolve customer issues and identify trends.
  • Assist members with inquiries regarding medical benefits for health plan.
  • Check claims history to avoid any denials of claims currently in process.
  • Focus will be primarily on a few designated lines of business with more complex inquiries.

 

Requirements:
  • Excellent listening, analytical and problem-solving skills.
  • Ability to handle difficult and stressful situations effectively.
  • Strong relationship building, critical thinking and problem-solving skills.
  • Strong verbal and written communication skills.
  • Prior call center or medical/clinical experience is highly preferred:
  • Available to work overtime on weekdays and Saturdays as needed.

 

Additional Information:
  • Temporary thru 12/31/2020 with a possible extension
  • Hours: Mon-Fri, 7: 30am-4: 15pm, possible overtime weekdays and Saturdays
  • Pay: $13/hr.
  • Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!

 

Requirements:
  • 2-3 years of administrative or clerical work experience is required
  • Must be fast learner, can multitask and has good communication skills
  • Preferably someone who is compassionate, empathetic and really wants to be of help with patients

 

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Fax: 808-839-4844
Website: http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately. ***

Location: Honolulu, HI

Equal Opportunity Employer – Disability and Veteran

 

 

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