Call Center Agents - Remote (S)

Honolulu, HI 96813

Posted: 12/10/2024 Employment Type: Temporary Job Category: Admin/Clerical Job Number: 21723

Job Description




Call Center Agent
Looking for candidates in Hawaii that are team players, self-starters and have excellent customer support experience. Agents will be supporting the State of Hawaii Department of Health and Human Services. Calls that come in are for initial intake for those seeking benefits. Due to the nature of the calls, looking for applicants who can express strong empathy and kindness with a calm demeanor.

Mandatory Requirements:
  • Applicant must own a computer and have reliable wifi
  • Access to a quiet place to take incoming calls
  • Must have previous customer service experience
  • Have calm, pleasant and customer service oriented communication skills and professional attitude
  • Must be proficient in MS Office & have strong use of using different applications, be tech savvy
  • Be able to enter call notes into a helpdesk ticket system
  • Strong verbal and written communication skills
  • Be confident and skilled at helping others over the phone use while navigating a web application simultaneously  
  • Be responsible and professional in dealing with the public
Additional Information: 
  • Job Type: Long term temporary opportunity for 6 months, strong possibility of extension
  • Pay: $22.15/hr 
  • Applicants must be able to work full time hours
  • Location: Remote
  • Background check required prior to starting
  • Shift times: Monday-Friday 7:45am-4:30PM
  • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!


Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates, and our client services are 100% guaranteed.

Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately.***

Equal Opportunity Employer – Disability and Veteran
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About Honolulu, HI

Ready to embark on a career journey in beautiful Honolulu, Hawaii? Nestled on the island of Oahu, Honolulu offers job seekers a unique blend of stunning beaches, vibrant culture, and endless growth opportunities. Imagine working near iconic landmarks like Diamond Head State Monument, indulging in delicious local cuisine such as poke bowls and malasadas, or exploring art galleries like the Honolulu Museum of Art. With renowned theaters, the Honolulu Symphony, and the opportunity to catch a game of the Hawaii Pacific University Sharks, Honolulu is a melting pot of art, entertainment, and sports. Discover your next career move in this enchanting city, where work-life balance meets tropical paradise. Explore our job listings today and seize the opportunity to build your career in the heart of Hawaii!