Branch Manager

Honolulu, HI 96813

Posted: 06/13/2024 Employment Type: Direct Hire Job Category: Finance, Operations Job Number: 21456

Job Description

Branch Manager

Bishop & Company is seeking a dynamic and personable Branch Manager for a local bank in the Kahala area. The ideal candidate will be driven, enjoy customer service, and hold a degree in finance along with 5+ years of banking experience. If you are looking for an exciting new opportunity with an incredible team, this position is for you!

Position Summary:

The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement.  The Branch Manager will develop and implement strategies that align with the branch’s budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service.     

Primary Functions:

Sales Initiatives and Business Development:
  • Develop and implement sales strategies to meet sales goals, providing ongoing training, coaching and performance feedback. Targets for commercial and consumer banking products and services. 
  • Conduct outside business development efforts to expand the branch’s market presence and customer base.
  • Lead the branch team towards achieving sales goals, providing ongoing training, coaching and performance feedback. 

Business and Consumer Banking
  • Manage and deepen commercial and consumer banking relationships, ensuring high levels of satisfaction and loyalty.
  • Responsible for partnering with commercial lenders and treasury sales teams in a collaborative environment to deliver the best product and services solutions. 
  • Offer tailored financial advice by thoroughly understanding client needs and available banking solutions.
  • Continuously assess portfolio performance, initiating strategies for growth and improvement.

Management, Operations and Strategic Planning
  • Ensures compliance with banking regulations and policies, overseeing smooth daily branch operations.
  • Develops and implements a strategic branch plan that considers market potential and aligns with budget and profitability goals.
  • Enhances operational efficiency to improve productivity and minimize costs.
  • May process transactions and account maintenance activities including processing daily transactions, opening a cash drawer, balancing the ATM, Wire Transfers, and/or acting as a back-up for the vault banker. Serves as a resource for complex account servicing needs.
  • Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors.
  • Proactively educates customers on utilizing available access channels.
  • Assists customers with account servicing needs and resolves difficult customer issues with diplomacy.
  • Conducts care and relationship review calls with consumer and business clients to ensure satisfaction.

Community Leadership and Relations
  • Represents the bank at community and business events, participating actively to enhance the bank’s community relations. Serves as the face of the bank in community and business events, actively sponsoring and participating to strengthen the bank’s community ties.
  • Builds and maintains strong community relationships, leading initiatives that contribute to local development and underscore the bank’s commitment to the community.

  • Bachelor’s degree in finance, business administration or related field.   
  • Minimum of 5 years in banking with at least 3 years in a leadership role, inclusive of experience in outside sales and business development. 
  • In depth knowledge of banking regulations, market trends and a wide array of financial products and services.
  • Successful track record in sales, business development, and managing successful teams.
  • Strong leadership skills with a focus on community involvement and the ability to build and maintain professional relationships.
  • Strong analytical, planning, and decision-making skills.
  • Competency in banking systems and proficiency in Microsoft Office Suite.
  • Local travel required.  Valid driver's license, vehicle, and liability insurance required.
  • Maintenance of internal and professional licenses and certifications specific to this job classification as directed by the Bank.

Additional Information:
  • Job Type: Direct-Hire position  
  • Salary: $85-$90K DOE
  • Location: Kahala, Oahu 
  • Parking: provided
  • Benefits: Amazing benefits package!

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii.  We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to: 
Bishop & Company 
Phone: 808-839-2200 
Location: Honolulu, HI 
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran 

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About Honolulu, HI

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