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Branch Manager - Hawaii Island

Hilo, HI 96720

Posted: 07/03/2019 Employment Type: Direct Hire Job Category: Finance Job Number: 17350



Bishop & Company is seeking an Branch Manager on the Big Island of Hawaii. Ideal candidate will have previous managerial experience with a degree in finance or accounting. Position starts immediately!

Requirements of a Branch Manager;


  • Minimum two years financial experience

  • Minimum two years managerial experience

  • Associate’ s degree in Finance or Accounting -Bachelor’ s Degree (Preferred)

  • Minimum two years experience in a related field (Preferred)

  • Certified Financial Services Professional (CFSP) Designation(Preferred)

  • Previous policy writing experience

  • Compliance Program Management

  • Consumer Lending

  • Minimum two years of credit union experience (Preferred)

  • Proficient in Microsoft office applications.

  • Must have knowledge of the credit union movement and the credit union policies and procedures.

  • Must have knowledge of front-end operations, Lending and Business Development.

  • Must be able to ensure adherence to state and federal laws and regulations governing the credit union operations.

  • Must be able to develop, manage and sustain a sales culture with emphasis on strengthening member loyalty through customer relationships.

  • Ability to respond to common inquiries or complaints from members and staff.

  • Strong leadership and organizational skills with the ability to coach and develop.

  • Excellent interpersonal skills including verbal, written and listening skills.

  • Must have a passion for change and the ability to lead change and build a service based organization.

  • Must be willing to be a hands-on manager working with the different departments.

  • Must possess a professional image and personality, be a self- starter, and thrive in a team environment.

  • Promotes positive behaviors and cooperation among peers and staff through example.

  • High degree of honesty and integrity.

  • Verbal communication skills and the ability to follow oral and written instructions

  • Basic reading, writing, math and problem solving

  • Frequent standing and walking

  • Lifting up to 25-30 pounds; push and/or pull up to 50 pounds


Responsibilities of a Branch Manager;
  • Guide and manage branch office in providing quality service to members in account transactions, loan applications, and new account.

  • Solve problems within established policies and guidelines.

  • Maintain a highly motivated, well-trained staff, maintaining effective employee relations.

  • Recommend, implement, and supervise the budget for the branch.

  • Apply and evaluate policies and procedures for the branch.

  • Ensure that the branch is in compliance with federal laws and regulations

  • Recruit and select quality applicants for vacancies, ensuring that the credit union is adequately staffed with competent employees.

  • Evaluate the job performance of branch office staff to ensure quality of work and service to members. Recommend salary increases.

  • Work with internal auditor to ensure compliance with internal controls.

  • Monitor branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, and new accounts.

  • Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.

  • Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis.

  • Ensure that staff receives on-going training on security and robbery procedures.

  • Schedule adequate staff to ensure efficient branch operation.

  • Conduct loan interviews. Process, approve, and/or close loans.

  • Monitor branch operations to ensure a consistent, professional approach.

  • Assist staff or members in solving complex account problems.

  • Create and maintain a cross-selling environment within the branch. Train employees to maximize opportunities to sell products.

  • Manage and recommend the purchase of equipment and supplies.

  • Hold periodic staff meeting to discuss areas needing improvement, changes in procedures, new developments or services, and to present general information.

  • Assist in any area as directed by the President, CEO/Vice President of member Services.


Benefits of being a Branch Manager;
  • Big Island- Hawaii- locations at Keeau Branch and Pahoa Branch
  • Pay: DOE
  • Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify




Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.


Please forward resumes to:

Bishop & Company

(or Email:


Phone: 808-839-2200

Fax: 808-839-4844



***No relocation, In-state applicants only. Must be available to interview immediately.***


Location: Honolulu, HI


Equal Opportunity Employer – Disability and Veteran

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