Associate
1100 Ward Avenue Honolulu, HI 96814 US
Job Description
#22127
Associate
Bishop & Company is seeking an Associate for an insurance organization in Honolulu, HI.
Process incoming First Notice of Loss (FNOL) received via email/fax/postal mail. Enter initial claim information into claims management system and upload supporting documents.
• Manage inbound claims-related calls, including new claim intake and inquiries from insureds, claimants, medical providers, agents, and other stakeholders.
• Answer and route inbound operator calls to the appropriate department or team member.
• Monitor the shared Outlook mailbox and distribute incoming faxes and emails to the appropriate claim associates.
• Prepare and scan incoming claims mail and interoffice documents, ensuring accuracy through quality checks and document validation.
• Perform additional administrative or operational duties as assigned.
Senior Associate (along with above duties):
- Prepare various reports for Claims Reports Desk metrics and other departmental reports.
- Entry of Police Report information in claim system.
Qualifications / Experience:
- Typing speed: 40–45 WPM
- Basic proficiency of MS Office applications (Outlook, Word, Excel)
- Excellent verbal and written communication skills to interact effectively with customers, providers, and internal teams
- Customer-oriented attitude with a friendly and professional demeanor
- Ability to work well with others and maintain a positive work environment
- Strong attention to detail, time management and organizational skills
- Proficiency with data entry
- Ability to work in a fast-paced, high-volume environment, and adapt to changes
Associate III (along with the above qualifications):
- High School diploma or equivalent
- 2+ years general office experience
Additional Information:
- Job Type: Temp-Hire
- Pay: $19.00/hr
- Location: Honolulu, HI 96814
- Parking: Not provided, public parking available at Blaisdell $8/day
- Schedule: Full-time (40 hours/week), 7:30am – 4:00pm ½ hour lunch
- Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran