Patient Service Representative (s)
888 S. King Street Honolulu, HI 96813 US
Job Description
Patient Service Representative (s)
Location: Honolulu, HI (Various Locations)
Job Type: Temp-Hire, Full-time
Pay: $20/hr
Schedule: Monday-Friday (Various shifts)
Position Summary:
Bishop & Company is seeking motivated and resilient Patient Service Representatives (PSRs) to join our team. Under supervision, PSRs will serve as a liaison between patients and the healthcare team by managing clerical and reception duties, assisting in administrative tasks, and ensuring smooth patient flow. Responsibilities include greeting and scheduling patients, managing patient records, verifying insurance information, processing payments, and maintaining files.
Key Responsibilities:
- Greet and manage patient flow, ensuring high customer service standards
- Register new patients, update records, and verify insurance and demographic info
- Process authorizations and referrals as required
- Handle payments, reconcile charges, and maintain accurate financial records
- Prepare and maintain patient medical records, ensure timely communication with clinical staff
- Answer phones, take messages, and assist with scheduling and patient inquiries
Requirements:
- High school diploma or equivalent
- Basic computer skills
- 1+ year of clerical experience in a healthcare setting (preferred)
- Experience with EPIC (preferred)
- Knowledge of medical terminology (preferred)
- Strong customer service, communication, and organizational skills
- Ability to maintain confidentiality
Benefits:
- Paid holidays, vacation, health insurance, and matching 401k plan for eligible employees
- Paid parking options
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/
Location: Honolulu, HI
***No relocation, In-state applicants only. Must be available to interview immediately.***
Equal Opportunity Employer – Disability and Veteran