Field Service Engineer (Radio Frequency)

Honolulu, HI 96818

Posted: 03/22/2024 Employment Type: Contract Job Category: Technical Job Number: 21318

Job Description

Bishop & Company is seeking qualified candidates with Radio Frequency experience for a Field Service Engineer opportunity on Oahu. 

This is a 6-month temporary opportunity with potential for extension. It requires extensive travel on Oahu as well as Hawaii island. 

Candidate must reside on island and possess an Active Secret Clearance and Security+. 

Required Qualifications: 
• Active Secret clearance.
• DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification.
• Bachelor's degree in Information Technology or a related technical discipline and at 8 years of prior relevant experience or 12 years prior relevant experience in lieu of degree.
• Current driver’s license, own vehicle and able to drive continuously for up to 6 hours.
• Must be able to climb a ladder or ascend at least 20 feet in a lift (bucket) truck.
• Must possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software.
• Prior experience in a Field Service position.
• Experience working with DoD IT systems; knowledge of cybersecurity tools and policies; experience with remote management software, Windows 10/11 and antivirus software.

Responsibilities: 
• Install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into the local military commands’ networks and ensure interoperability/sustainability.

• Provide independent oversight and responsibility for RF-ITV read nodes within area of responsibility ensuring an Operational Readiness (OR) Rate of 95%.

• Use various reporting/ collaboration/ communications tools such as the RF-ITV In-Transit Visibility (ITV) Portal, Integrated Support System (ISS), the ITV Global Helpdesk and the Daily ITV Report to analyze health of the system and determine solutions for problem areas.

• Respond to system outages, resolve problems within the time specified in Standard Operating Procedures (SOPs) and record all progress in ISS Service Management Ticket (SMTs).

• Independently perform site surveys, installations, site de-installations, and provide a customer report deliverable upon completion of each event.

• Configure Field Data Units (FDUs) with a baseline that includes a Windows operating system, RFID applications, Remote Desktop Management software, security policies, and patches.

• Ensure assets are physically secure and accounted for, as well as being accurately documented in the ISS database.

• Responsible for all asset lifecycle activity including requesting, receiving, maintaining, Return Merchandise Authorization (RMA), and retiring/disposal of the assets as required for RF-ITV infrastructure operations

This is a full-time position compensation $40-$50/hr depending on experience 
 
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.


Please forward resumes to:
Bishop & Company
Phone: 808-839-2200
Website: http://www.bishopco.net/

***No relocation, In-state applicants only. Must be available to interview immediately.***


Equal Opportunity Employer – Disability and Veteran


 
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